Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Lewes | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Lewes is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Lewes is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Lewes and the surrounding areas of the United Kingdom. We act as the data controller for all personal information collected through our services.

2. Data We Collect

We collect personal and health-related information necessary to provide safe and effective pharmacy services. This includes:

Full name, date of birth, and contact details (address, phone number, email)
Medical history, current medications, allergies, and health conditions
Consultation responses and weight loss assessment information
Payment and transaction details (processed securely through third-party providers)
Technical data such as IP address, browser type, and browsing behaviour on our website

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

Your personal data is used for the following purposes:

To assess your suitability for weight loss treatments and dispense medication safely
To communicate with you regarding your consultation, prescription, and order status
To facilitate prescription approval by our registered pharmacist and arrange delivery (typically within 1 working day of pharmacist approval)
To maintain accurate medical and dispensing records as required by pharmacy regulations
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our website and service quality

We process your data on the legal bases of contractual necessity, legal obligation, legitimate interests, and, where required for health data, explicit consent or substantial public interest.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use essential cookies (necessary for the website to function), analytical cookies (to monitor site performance and usage), and functional cookies (to remember your preferences). You may manage or disable non-essential cookies through your browser settings or our cookie consent tool. Disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data. We may share your information only where necessary and with appropriate safeguards in place, including:

Delivery partners: Courier services require your name and delivery address to fulfil your order
Payment processors: Secure third-party payment providers handle transaction data in accordance with PCI-DSS standards
Regulatory bodies: We may be required to share data with the GPhC, NHS, or other authorities to fulfil our legal obligations
IT and hosting providers: Trusted service providers who support our website and data infrastructure under strict data processing agreements

All third parties are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where legally required. Financial records are kept for six years. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

7. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, subject to our legal and regulatory retention obligations. You may also object to certain processing, request data portability, or withdraw consent where consent forms the basis of processing. To exercise any of these rights, please contact us directly using the details below.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Lewes
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy may be updated periodically. Any significant changes will be communicated through our website. We encourage you to review this policy regularly.